Volunteer Receptionist

Blackett Avenue, Newport )

About the role

Hours: 11am-2pm (Thursdays)

Closing date: Saturday 20^th September 2025

Role type: Volunteer

Looking for a way to give back and make a difference in your community? Join us as a Volunteer Receptionist and help create a warm, welcoming environment for everyone who walks through our doors. If you're retired, between jobs, or simply want to give your time for a good cause, we’d like to hear from you.

Our Reception requires a volunteer for support on Thursdays between the hours of 11am - 2pm weekly.

What you'll be doing- You’ll help our reception run smoothly by:

• Greeting and welcoming visitors with a friendly, professional manner

• Answering and directing phone calls

• Keeping our front desk area tidy and organised

• Helping visitors to sign in and issue visitor badges

• Assisting with mail and deliveries & general administration tasks

• Providing lunch cover

Who we’re looking for? You don’t need to have loads of experience—we’ll support you along the way

• A people person who is friendly and compassionate and makes others feel welcome

• Comfortable using a PC and familiar with basic Microsoft programs

• Previous reception or office experience is a bonus, but not essential

If you would like further information, please contact call HR on 01633 851051 or email HR@stdavidshospicecare.org

Other Information

Health and Safety

To ensure that the agreed procedures are carried out and be aware of the responsibilities placed on employees under the Health and Safety at Work Act. To maintain a safe environment for employees and visitors.

Data Protection

If you are required to do so, process and/or use information held on a computer or word processor in a fair and lawful way. To hold data only for specific registered purposes and not to disclose it in any way incompatible with such a purpose. To disclose data to authorised persons or organisations as instructed.

Equal Opportunities

It is the aim of St David's Hospice Care (SDHC) to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, nationality or ethnic origins, or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, SDHC has an Equal Opportunities Policy and it is for each employee to contribute to its success.

No Smoking Policy

SDHC operates a No Smoking policy.

Conditions of Service:

In accordance with SDHC Employment Manual.

Pension Scheme

A Pension Scheme is offered on appointment. Staff may prefer to make their own arrangements.

Confidentiality

All information concerning patients/clients and staff must be treated as strictly confidential at all times.

Apply here

Application form

If any parts of this form require an answer but do not apply, please enter 'Not applicable' or 'N/A'.

Personal Details

Title

Forename

Surname

Former surname(s)

Telephone (day)

Telephone (evenings)

Telephone (mobile)

E-mail address

Postal address

Postcode

Relevant Experience

Please summarise any experience (either paid work, voluntary work or other experience), skills or qualifications which you consider to be relevant to the volunteering opportunity in which you are interested.

Cautions, Rehabilitation and Criminal Records

Please give details of any criminal convictions. If none, please state.

Rehabilitation of Offenders Act 1974, (Exemptions) Order 1975
For certain volunteering roles which involve contact with vulnerable people, including children or patients of St. David’s Hospice Care, you are not entitled to withhold information about convictions which are for other purposes 'spent' under the provisions of the Act. Successful applicants will be required to complete a Disclosure Application at enhanced level for submission to the Disclosure Barring Service. St. David's Hospice Care complies fully with the DBS Code of Practice and the Data Protection Act 1998 regarding disclosure information. Any information given will be treated as completely confidential and will only be considered in terms of its relevance to an application for positions to which the order applies. A criminal record will not necessarily be a bar to obtaining a position. If you have any concerns or queries on this matter, please seek advice from the HR Manager.

Background Information

Have you had a recent bereavement of a close family member or friend?*
Yes No

We advise a person who has had such a bereavement not to begin employment at St David’s Hospice Care until at least one year has elapsed. If, however, you feel able to begin employment and would like to discuss the possibility of doing so, please contact the Personnel Manager, who will be happy to discuss this with you.

How did you find out about volunteering with St. David’s Hospice Care?

Declaration

The information I have given in this application is true and complete.

I hereby give my consent to St David’s Hospice Care processing the data supplied in this form for the purpose of recruitment and selection. Please refer to our Privacy Policy for full details of how we process your information.

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