Ward Clerk
Blackett Avenue, Newport, NP20 6NH
About the role
Salary: In line with National Minimum Wage
Hours: 15 hours per week (Monday and Tuesday with some flexibility to cover holidays etc)
Closing date: Monday 17th February 2025
Role type: Permanent
Job Summary:
To provide administrative support to the Inpatient unit, having up to date knowledge of Ward Clerk duties and responsibilities would be desirable.
Key Areas of Responsibility:
Admin support for In-patient Unit
Referrals/CANISC
- Opening up and closing admin office and reception.
- Adding new referral into Canisc – generating referral paperwork and passing information to staff.
- Maintaining referral database – updating list of outcomes for referrals – ensuring Canisc is updated and referrals are not left un-actioned.
Admissions/Outcomes/CANISC
- Producing patient folders for patient being admitted
- Producing appropriate patient paperwork including Canisc information, results and reports, producing patient labels etc
- Maintaining and updating patient files and information
- Maintaining and updating admission database and ensuring Canisc is correct
- Patient outcome administration – Canisc and spreadsheet
- Dr’s Discharge letters on Canisc and letters sent to GP’s etc
- HIW form production and ensuring sent at appropriate time
- GP update letters
- Inputting MDT reports per patient
- Ensuring paperwork for MDT meeting available & attend MDT
- Inputting Dr Weekend handover sheets – per patient
- Prepare trolley for ward rounds
General
- Transport bookings
- Faxing and dealing with pharmacy requests
- Physio requests etc
- Scanning files and maintain filing system
- Maintenance and production and updating of hospice forms
- IT and Canisc support for clinical and admin support
- Ensuring notes trolley and filing are tidy and up to date
- Ensuring donations are dealt with appropriately
- Strip and scan notes
- Ensure visitors are dealt with appropriately
Stationery / Ordering
- Order and maintaining stationery suppliers
Reception / Volunteers
- Delegate tasks to volunteers as necessary and appropriate
- Manage, support and develop rota for reception volunteer to ensure reception is covered
- Support volunteers and ensure jobs are completed as necessary
Statistics
- Producing and maintaining on going statistics for referrals, admissions and bed occupancy
- Ensuring statistics are correct with internal database and also match information and statistics recorded on Canisc
- MDS reports
- Record In-Patient daily stats
Person Specification
Qualifications and Training
- RSA II or equivalent in a relevant subject
- Level 3 Diploma for medical secretaries (would be beneficial)
- GCSE or equivalent in Maths and English
Essential
- A good knowledge of medical terminology
- Previous experience of working within a medical background
- I.T. literate with a proven record working knowledge of MS Word and MS Windows
- Accurate audio typing skills
- Ability to work with minimum supervision
- Excellent organisational and communication skills
- Articulate and flexible
- Proven ability to manage and prioritise a defined workload
- To carry out any other duties which may be required
Desirable
- Certificate in medical administration
- Experience in a similar type role
- Experience of working within the voluntary sector
- Experience of working in a healthcare setting
- Proven experience of managing a small team
- Bi-lingual/Welsh speaker
Other Information
Health and Safety
To ensure that the agreed procedures are carried out and be aware of the responsibilities placed on employees under the Health and Safety at Work Act. To maintain a safe environment for employees and visitors.
Data Protection
If you are required to do so, process and/or use information held on a computer or word processor in a fair and lawful way. To hold data only for specific registered purposes and not to disclose it in any way incompatible with such a purpose. To disclose data to authorised persons or organisations as instructed.
Equal Opportunities
It is the aim of St David's Hospice Care (SDHC) to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, nationality or ethnic origins, or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, SDHC has an Equal Opportunities Policy and it is for each employee to contribute to its success.
No Smoking Policy
SDHC operates a No Smoking policy.
Conditions of Service:
In accordance with SDHC Employment Manual.
Pension Scheme
A Pension Scheme is offered on appointment. Staff may prefer to make their own arrangements.
Confidentiality
All information concerning patients/clients and staff must be treated as strictly confidential at all times.
Thank you for your application
We will get back to you as soon as we can.
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